Printer Solved

A 5B00 Message on a Printer That Was Rarely UsedA printer that prints only a few pages a month can still show a 5B00 waste-ink message, which surprises many owners. Infrequent use often means more automatic cleaning cycles at startup, and those cycles send ink to the waste system even when few pages are printed.Start by noting how the printer is powered. Printers that are switched off at the wall between uses may run longer startup routines each time they come back. Printers left in normal standby tend to do less of that work.Look for ink outside the cartridge or tank area, and around the base. Even a rarely used printer can have a saturated absorber after years of startup cleanings. If anyt...

A G3010 P07 That Followed an Update Prompt on the ComputerSome G3010 owners see a driver or utility update prompt on the computer, accept it, and then notice the printer showing P07 the next time it starts. The update may be unrelated, but the timing makes it hard to tell. A sensible order for a G3010 P07 after a firmware prompt is to separate the computer change from the printer state before trying fixes.First, finish or cancel any update that is still ruing on the computer. Do not power off the printer while software says it is communicating with it. Once the computer is idle, cancel any print jobs in the queue so the printer is not being sent work while you test.Power the G3010 down with ...